FREE SHIPPING WORLDWIDE!
FREE SHIPPING WORLDWIDE!

FAQ



What if I’m not happy with my order?

We offer a 30 day money back guarantee on all of our products. Please see our policies page for more details.

 

Do you ship internationally?

YES! We ship to over 200 countries for FREE!

  

How do you ship packages?

All items ship from our warehouse and take 2-3 weeks for delivery.

We ship international orders oversea by mail service.

There are no customs fees for orders shipped to the US  


What about customs?

There are no customs fees to the United States.

Local laws may require customs fees for products shipped internationally. Unfortunately, we can not know for sure if your international order will require customs fees, please refer to local customs policies. Customs fees are the responsibility of the customer.

 

How long does shipping take?

Shipping from our warehouse takes about 2-3 weeks.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

 


My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

 


Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages.


Contact us 


If you have any other questions or concerns, please contact us at support@radicalgearshop.com and we will do our best to help you out.

 

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